Bank Operations Administrator

Location: Baltimore, MD (Highlandtown, near Patterson Park) - Onsite

Employment Type: Direct Hire

Compensation: $50,000-$65,000

Parking: Free onsite parking

About the Opportunity

Join a financially stable, well-established community bank with a collaborative, close-knit team. This institution offers a supportive work environment where every team member has meaningful impact. The bank is stable, growing, and committed to long-term success.

You'll report directly to executive leadership in a highly trusted role with exceptional visibility across the organization.

Position Overview

We are seeking a highly organized, tech-savvy Bank Operations Administrator to support executive leadership while contributing to daily bank operations and technology initiatives.

This position is ideal for someone who enjoys wearing multiple hats and has a strong understanding of banking operations, core banking systems, and back-office support. Experience with Fiserv or other core banking software is strongly preferred.

Key Responsibilities

• Provide administrative and operational support to executive leadership
• Support core banking systems, online/mobile banking platforms, and basic IT functions
• Assist with system updates, testing, troubleshooting, and vendor coordination
• Support back-office operations, reporting, and data management
• Assist with audits, exams, bank-wide initiatives, and special projects
• Cross-train and provide coverage for back-office and CSR functions as needed

Qualifications

• Banking operations experience required
• Experience with core banking systems (Fiserv Cleartouch preferred)
• Tech-savvy with basic IT systems knowledge and data management experience
• Familiarity with banking regulations (Reg E, Reg CC, BSA/AML)
• Strong organizational, multitasking, and problem-solving skills
• Comfortable working in a fast-paced environment and supporting multiple functions

Preferred Traits

• Detail-oriented with strong follow-through
• Proactive, dependable, and collaborative
• Flexible and adaptable in a small-bank environment

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.